Privacy policy

Last Updated: March 12, 2026

This Privacy Policy describes how Camber Shops LLC d/b/a SIYOU Nails ("SIYOU Nails," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website at siyounails.com, make a purchase, or otherwise interact with us.

Please read this Privacy Policy carefully. By using our website or placing an order, you consent to the practices described in this policy.

1. Business Information

Legal Entity: Camber Shops LLC d/b/a SIYOU Nails

Legal Address:
Camber Shops LLC d/b/a SIYOU Nails
12 Tanners Drive
Wilton, CT 06897
United States

Fulfillment and Returns Address:
Camber Shops LLC d/b/a SIYOU Nails
1572 Sussex Turnpike, Unit F
Randolph, NJ 07869
United States

Email: info@siyounails.com
Business Hours: Monday through Friday, 9:00 AM to 5:00 PM EST

2. Information We Collect

We collect several types of information in connection with the operation of our business and the provision of our services.

2.1 Information You Provide Directly

When you create an account, place an order, contact us, or interact with our website, you may provide us with:

  • Contact Information: Your name, email address, phone number, and mailing address
  • Billing and Payment Information: Credit card numbers, billing address, and other payment details necessary to complete your transaction. Note that we do not store full payment card numbers; payment processing is handled by our third-party payment processors.
  • Shipping Information: Delivery address, shipping preferences, and any special delivery instructions
  • Account Credentials: Username and password if you create an account on our website
  • Communications: The contents of any messages, emails, or other communications you send to us, including customer service inquiries, returns requests, and feedback
  • Order History: Details of products you have purchased, including quantities, sizes, colors, and prices

2.2 Information Collected Automatically

When you visit our website, we and our technology partners automatically collect certain information about your device and browsing behavior, including:

  • Device Information: IP address, browser type and version, operating system, device type, and unique device identifiers
  • Usage Data: Pages visited, time spent on pages, links clicked, referring URLs, and navigation paths through our website
  • Location Data: General geographic location based on your IP address (city, state, country level)
  • Session Information: Date and time of your visit, session duration, and whether you are a new or returning visitor
  • Transaction Data: Purchase history, cart abandonment data, and browsing behavior on product pages

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your interactions with our website. For detailed information, see Section 8 (Cookie Policy) below.

2.4 Information from Third Parties

We may receive information about you from third parties, including:

  • Shipping carriers regarding the status of your delivery
  • Payment processors regarding the outcome of transactions
  • Social media platforms if you interact with our content or use social login features
  • Analytics providers who help us understand how visitors use our website

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Order Fulfillment and Customer Service

  • Processing and fulfilling your orders, including charging payment and arranging shipping
  • Sending order confirmations, shipping notifications, and delivery updates
  • Responding to your customer service inquiries and resolving disputes
  • Processing returns, exchanges, and refunds in accordance with our Return and Refund Policy
  • Maintaining records of your order history

3.2 Account Management

  • Creating and maintaining your customer account
  • Authenticating your identity when you log in
  • Allowing you to view your order history, save shipping addresses, and manage your preferences

3.3 Marketing and Communications

  • Sending you promotional emails, newsletters, and special offers if you have opted in or made a purchase from us
  • Personalizing product recommendations and marketing content based on your browsing and purchase history
  • Conducting surveys and collecting feedback to improve our products and services
  • Notifying you about new product launches, restocks, and limited-time promotions

You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, or by contacting us at info@siyounails.com. Opting out of marketing emails will not affect transactional communications related to your orders.

3.4 Legal and Business Operations

  • Complying with applicable laws and regulations, including tax and accounting obligations
  • Preventing, detecting, and investigating fraud, unauthorized access, and other illegal activities
  • Enforcing our Terms of Service and other agreements
  • Protecting the rights, property, and safety of SIYOU Nails, our customers, and others
  • Responding to legal process, court orders, and government requests as required by law

3.5 Website Improvement and Analytics

  • Analyzing website traffic and user behavior to improve our website design and functionality
  • Testing new features and measuring the effectiveness of our website changes
  • Understanding which products, pages, and promotions generate the most interest
  • Diagnosing technical problems and ensuring our website operates correctly

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own independent marketing purposes. We share your information only in the following circumstances:

4.1 Service Providers

We share your information with third-party service providers who assist us in operating our business. These providers are contractually obligated to use your information only to provide services to us and in accordance with this Privacy Policy. Our service providers include:

  • Shopify Inc.: Our e-commerce platform provider. Shopify hosts our website, processes orders, and provides the infrastructure for our online store. Shopify's privacy practices are described at https://www.shopify.com/legal/privacy.
  • Payment Processors: We use payment processors including Shopify Payments and other supported processors to securely handle your credit card and payment transactions. These processors are PCI-DSS compliant and use industry-standard encryption.
  • Shipping Carriers: We share your name and shipping address with USPS and other carriers to fulfill your order and provide tracking information.
  • Email Marketing Services: We may use third-party email service providers to send marketing and transactional emails on our behalf.
  • Analytics Providers: We use Google Analytics and similar tools to understand website traffic. These providers may collect information about your visits to our site and other websites.

4.2 Legal Requirements and Protection of Rights

We may disclose your information when we believe disclosure is appropriate to:

  • Comply with applicable laws, regulations, or legal process
  • Respond to lawful requests from public authorities, including law enforcement
  • Enforce our Terms of Service
  • Protect the rights, property, or safety of SIYOU Nails, our customers, or the public
  • Investigate fraud or other illegal activities

4.3 Business Transfers

If SIYOU Nails or its assets are acquired, merged, or sold, your personal information may be transferred to the acquiring entity. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Third-Party Services and Links

5.1 Shopify

Our store is powered by Shopify. Shopify collects and processes information on our behalf as described in its Privacy Policy. You can learn more about how Shopify uses your data at https://www.shopify.com/legal/privacy.

5.2 Payment Processors

Payment transactions are processed by Shopify Payments, PayPal, and other payment processors integrated with our store. When you make a payment, you are subject to the privacy policy of the applicable payment processor in addition to this policy. We encourage you to review the privacy policies of these processors.

5.3 Shipping Carriers

We use USPS and potentially other carriers to ship your orders. These carriers will have access to your name, shipping address, and contact information as necessary to deliver your package. Carrier tracking systems may collect information about the delivery process.

5.4 Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information such as how often users visit the site, what pages they visit, and what other sites they used prior to visiting our site. Google's use of this data is governed by the Google Analytics Terms of Service and Google Privacy Policy, available at https://policies.google.com/privacy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

5.5 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Order and Transaction Records: Retained for a minimum of 7 years for tax and accounting purposes
  • Customer Account Information: Retained while your account is active and for a reasonable period after account closure
  • Marketing Preferences: Retained until you opt out, and then suppression records are maintained to honor your opt-out
  • Communications: Customer service correspondence retained for up to 3 years
  • Website Analytics Data: Retained in accordance with our analytics providers' data retention settings, typically up to 26 months

When personal information is no longer needed, we will securely delete or anonymize it.

7. Data Security

We take the security of your personal information seriously and implement commercially reasonable technical and organizational measures to protect it against unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption: Our website uses SSL/TLS encryption for data transmission. Payment information is encrypted using industry-standard protocols.
  • Access Controls: Access to personal information is restricted to employees and service providers who need it to perform their job functions.
  • Secure Hosting: Our website is hosted on Shopify's secure, PCI-compliant infrastructure.
  • Payment Security: We do not store full credit card numbers. Payment processing is handled by PCI-DSS compliant processors.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. If you believe your account has been compromised, please contact us immediately at info@siyounails.com with "SECURITY" in the subject line.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

8. Cookie Policy

8.1 What Are Cookies

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, to provide functionality, and to give website operators information about how their sites are used.

8.2 Types of Cookies We Use

  • Strictly Necessary Cookies: These cookies are essential for our website to function. They enable core features like shopping cart functionality, checkout, and account access. Without these cookies, the website cannot function properly.
  • Functional Cookies: These cookies allow the website to remember your preferences (such as your saved addresses) and provide enhanced features. They may be set by us or by third-party providers whose services we have added to our pages.
  • Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics and similar tools for this purpose.
  • Marketing and Advertising Cookies: These cookies track your browsing activity across websites to help us deliver relevant advertising. They may be used by third-party advertising networks.

8.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View cookies stored on your device
  • Delete cookies individually or all at once
  • Block cookies from specific websites
  • Block all cookies from being set

Please be aware that blocking all cookies may affect the functionality of our website, including your ability to complete purchases. For information on how to manage cookies in specific browsers, visit the browser developer's help pages.

You may also opt out of interest-based advertising through the Network Advertising Initiative opt-out tool at https://www.networkadvertising.org/choices or the Digital Advertising Alliance opt-out tool at https://www.aboutads.info/choices.

9. Your Rights and Choices

9.1 General Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to request a copy of the personal information we hold about you
  • Correction: The right to request that we correct inaccurate or incomplete personal information
  • Deletion: The right to request that we delete your personal information, subject to certain exceptions
  • Portability: The right to receive your personal information in a structured, commonly used format
  • Opt-Out of Marketing: The right to opt out of receiving marketing communications from us at any time

To exercise these rights, please contact us at info@siyounails.com. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

9.2 California Residents - CCPA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

  • Right to Know: You have the right to know what personal information we have collected about you, including the categories of information, sources, purposes for collection, and third parties with whom we share it.
  • Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
  • Right to Correct: You have the right to request correction of inaccurate personal information.
  • Right to Opt-Out of Sale or Sharing: We do not sell your personal information for monetary consideration. We do not share your personal information with third parties for cross-context behavioral advertising without your consent.
  • Right to Limit Use of Sensitive Personal Information: We do not use sensitive personal information for purposes beyond those permitted under CCPA.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a CCPA request, contact us at info@siyounails.com with the subject line "CCPA Privacy Request." You may also authorize an agent to submit a request on your behalf. We will verify your identity before processing your request and will respond within 45 days.

Categories of Personal Information Collected: We collect the following categories as defined under CCPA: identifiers (name, address, email, IP address); commercial information (purchase history); internet or electronic network activity information (browsing history on our site); geolocation data (general); and inferences drawn from the above to create a customer profile.

Business Purpose for Collection: We collect this information for the purposes described in Section 3 of this Privacy Policy.

9.3 New Jersey Residents

New Jersey residents may have additional rights under New Jersey privacy law, including rights to access, correct, and delete personal information. To exercise these rights, please contact us at info@siyounails.com.

10. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use our website or provide any personal information to us.

If you are a parent or guardian and believe that your child under 13 has provided personal information to us, please contact us immediately at info@siyounails.com. We will promptly delete such information from our records.

If you are between 13 and 18 years of age, you should review this Privacy Policy with a parent or guardian before using our website.

11. International Users

SIYOU Nails is based in the United States and our website is operated from the United States. If you are accessing our website from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. The data protection laws of the United States may differ from those in your country. By using our website, you consent to the transfer of your information to the United States.

We currently ship only within the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. If we make material changes, we will provide more prominent notice, such as a notification on our website or by email.

We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated policy.

13. Contact Us for Privacy Matters

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a privacy-related concern, please contact us:

Privacy Requests
Camber Shops LLC d/b/a SIYOU Nails
Legal Address:
12 Tanners Drive
Wilton, CT 06897
United States

Fulfillment and Returns Address:
1572 Sussex Turnpike, Unit F
Randolph, NJ 07869
United States

Email: info@siyounails.com
Business Hours: Monday through Friday, 9:00 AM to 5:00 PM EST
Response Time: Within 30 days of receipt

When contacting us about a privacy matter, please include sufficient information for us to identify you and respond to your request. We will verify your identity before processing certain requests to protect your privacy and security.

This Privacy Policy was last updated on March 12, 2026. It governs the collection and use of personal information by Camber Shops LLC d/b/a SIYOU Nails. Governing law: State of Connecticut, Fairfield County jurisdiction.